Mobile Deposit FAQs
No, you must select New User on the Mobile Deposit Feature and register a new log on for this
feature.
Yes, HOWEVER, first make sure you receive an email from the credit union stating your check
was accepted.
This varies on the deposit. Once your check is accepted, if you are unsure if the check was
placed on hold, please contact the credit union (832) 201-0190.
You may deposit them 24/7, however they are only processed by the credit union on business days, ex: Monday thru Friday (excluding Federal Holidays).
If you are registering for the first time, yes you can link multiple accounts. You just need to
select the "ADD ACCOUNT" button within the Accounts Field of registration. If you have already
registered an account you cannot go back and add additional accounts. You will need to register it as a
new account.
Contact the credit union and we will reset it for you.
You will use your 6 digit account # and add the suffix to the end. Ex: 00 for Savings, 05 for
checking.
No, you cannot register any account other than your Savings, and Checking Accounts with
Mobile Deposit, however you can deposit the item in your Savings or Checking Account and then transfer
the funds over to the loan once the check is accepted.
Yes, you will receive an email stating it has been accepted.
If we reject an item the credit union will call and or email you to inform you as to why it was
rejected.
No endorsement on the back of the check, payable to someone not on the account, bad image
of the check, etc.
They can be shredded once accepted by the credit union.
No, deposit as many as you need to.
The limit per check is $2,500.00.
No there is no daily limit.
Yes, Log on to Mobile Deposit and select Review Deposits.