Your New Debit Card

TAP, PAY & GO! ENJOY SECURE, FASTER CHECKOUT WITH YOUR NEW CONTACTLESS CHIP CARD.

Now you can swipe, insert, tap or wave your card to make purchases.

• Activate your new card immediately by following the instructions included with your card.

• Be sure to destroy your old card upon activation of your new card.

• Your old card will no longer work starting October 4, 2021.

BEGIN USING YOUR NEW CARD IMMEDIATELY

IMPORTANT:

If your check card is used to pay for internet services, insurance, etc., you will need to provide your new card number to these merchants so your service is not interrupted.

If you have questions, please call (832) 201-0190.

Frequently Asked Questions

Q: Can I use the contactless functionality for all of my purchases?

A: Contactless payment availability may vary depending on terminal enablement, merchant preferences, transaction location or purchase amount. You may also be asked for your signature or PIN in some cases. 

Q: What if a merchant's terminal does not accept contactless payments? Will my card still work?

A: Yes. Insert the EMV card, or swipe the magnetic stripe like you would have done with your previous card. Online purchases work the same as with your previous card. 

Q: Does my chip card work at the ATM?

A: Yes. You can still use your card to get cash, check your balance and more. 

Q: How can I tell if a card or payment terminal accepts contactless payments?

A: Both the card and the terminal will have the contactless symbol noted. 

Q: Where can I use my dual interface card?

A: Use your dual interface EMV chip card at the same places you do now. Tap or insert your card at EMV enabled terminals, or swipe your card at terminals that have not yet switched. You can use your card as you did before for online payments, telephone payments and at ATMs.